Teleku and Tropo go together like chocolate and peanut butter.  Since Teleku was already running on Tropo’s network, there was no integration work required to bring these services together.  We are working on Product roadmaps and have identified a number of features that make sense to add to both platforms.  In the mean time, customers are free to move across platforms at the same rates as their application needs dictate. 

In the process of evaluating the differences between Teleku and Tropo, we have gained a greater appreciation for the Tropo platform and the shear depth and architecture of Voxeo’s private voice cloud.  If you are serious about keeping pace with viral growth of your telephony application or handling call volumes that scale from 1 simultaneous call to literally a 100,000 simultaneous calls, Tropo is the platform for you!

Teleku’s Ninja application running on Amazon EC2 was a good experiment in cloud communications running on public cloud computing.  For the most part this environment is very stable but we have learned that Amazon’s cloud is optimized for Web traffic not Voice traffic.  There is no QoS (Quality of Service) in place for prioritizing voice packets over web packets which causes VoIP jitter and latency at times. Perhaps this will get better in the future.  In the mean time, Ninja will continue to remain free with SIP support only.

Tropo’ private Voice cloud is designed to optimize Voice over Web traffic and yield the prioritization of Voice packets over Web packets.  The network is also built from the ground up to convert everything to SIP the moment it hits the network.  Both Teleku and Tropo support SIP natively which also allows for even lower latency and reduced routing costs of phone calls around the world - even HD voice! 

While Teleku and Tropo do not currently offer SLAs, these platforms are running on the same network as half of the Fortune 500 companies’ voice applications which are supported by 100% Voice and SMS uptime SLAs by Voxeo (our parent company).  This means that everything other than the Teleku and Tropo Web and Media servers are being powered by the same technology!  At $03 per minute and $.02 per SMS message, these platforms are truly great values.

The teams have also adjusted to working well with each other and even started a new project together called THE NEXT BIG THING!  We can’t wait to share more information about this game-changing new project in the upcoming months and how it will allow Teleku and Tropo to leap-frog the market.  Stay tuned for more details!!!